Advice Quiz — Flow Canvas
A-Plus Hearing Aid Centers (Audibel) · every path at a glance
Open prototype

Paths

Entrywidget · 5 personas
Mapped screenwalked + shot
Decisionbranch point
Lead-capture gateend of mapping
Post-submitnot walked · scope
Every question re-pronouns per persona (you/your ↔ they/their). Question totals are dynamic — 11 · 10 · 7 · 5 depending on the branch. Click any mapped card to open its real screenshot.

Advice Quiz — paths view

19mapped screens 5decisions 5personas 7dynamic LC copy variants 1not walked
1 · Entry
2 · Qualify
3 · Branch trunks
4 · Common profile
5 · Lead capture
6 · Post-submit
Current customer · already a patient · 5 questions
Switching customer · has aids, not a patient · 10 questions
New customer · no aids yet · 11 questions · common profile tail
E1
Entry
A-Plus home hero + entry widget
aplushearingaid.com hero: "Who are you looking for advice for?" + Start-here arrow. The five orange cards ARE the GeneX widget (#cvly-widget, theme-starkey, core.js from app.genex.design). No returning-visitor gate — reload restarts fresh. First click after page load can no-op while the script re-inits.
client page · our widgetscreenshot ↗
Myself · Parent · Child · Grandparent · Other
2
Qualify
Do you already have hearing aids?
Q2/11 · full-screen takeover: nav bar (Previous · motto · count), Yes ✓ / No ✗ cards, sidebar (head-graphic %, "Your requirements" fills per answer, info card), 3-USP footer. Persona variants re-pronoun ("Do they already…") — all five captured. Answer changes the total: Yes → 10.
StepExistingAidscreenshot ↗
Have hearing aids?
3a
Owner
Are you a current patient of ours?
Q3/10 · owners only. Yes ✓ / No ✗. Yes collapses the funnel to a 5-question service track (61%); No keeps the 10-question owner track. Sidebar logs "Current patient" ✓ or "Not a current patient" ✗.
StepCurrentPatientscreenshot ↗
Current patient?
4a
Service
How can we help you today?
Q4/5 · current patients. Full-width list options: Book an annual exam · Get new hearing aids · Speak with a hearcare specialist (their spelling) · View hearing aid products. Only "Book an annual exam" asks a follow-up; the other three go straight to lead capture with matching copy.
StepHelpYouscreenshot ↗
Which help?
5a
Service
What is the purpose of your annual exam?
Q5/5 · Book an annual exam · Book a clean & check · Repair hearing aid · Troubleshoot. The chosen purpose becomes the lead-capture headline suffix and button label.
StepAnnualScreeningscreenshot ↗
4b
Owner
How old is your current hearing aid?
Q4/10 · 1 year old or less · 2 · 3 · 4 · 5+ years old. Sidebar info card: "Rechargable Hearing Aids" (their spelling, kept).
StepDeviceAgescreenshot ↗
5b
Owner
Which hearing aid brand do you currently have?
Q5/10 · the one dropdown step: Beltone · Big Box Store · Miracle Ear · Oticon · Phonak · Widex · I don't know. Picking a brand morphs the "I don't know" pill into "Continue"; the sidebar echoes "Using a Beltone hearing aid".
StepWhichBrandscreenshot ↗
6b
Owner
Are you currently looking for new hearing aids?
Q6/10 · Yes / No. Yes joins the common profile (total grows to 11); No drops to a short 7-question service track. Sidebar info card: Starkey HearCare network (350+ clinics).
StepLookingscreenshot ↗
Looking for new aids?
6d
Service
How can we help you today? (service)
Q6/7 · owners not looking to buy: General inquiry · Repair/Servicing current hearing aids · Ear and device cleaning · Other. Straight to lead capture with the chosen label as its copy.
StepHelpYouCompactscreenshot ↗
3c
New prospect
Did your primary physician recommend you wear a hearing aid?
Q3/11 · no-aids track only. Yes / No. Sidebar logs "Recommended by physician".
StepPhysicianRecommendedscreenshot ↗
4c
New prospect
When was your last hearing screening?
Q4/11 · Within last 6 months · Between 6 and 13 months ago · More than a year ago · Never before.
StepLastScreeningscreenshot ↗
5c
New prospect
How much does your hearing loss restrict you in your daily life?
Q5/11 · Not at all · Barely · Moderately · Severely. The headline carries an explicit line break after "hearing" — reproduced in the prototype.
StepRestrictYouscreenshot ↗
6
Common
In what situations do you experience difficulties?
Q6/11 · first multi-select: One-on-one conversations · Group conversations · Restaurants and bars · Conferences · Church or concerts + orange Continue (no Skip on this one). Both trunks converge here.
StepDifficulties · multiscreenshot ↗
7
Common
What hearing aid features are you looking for?
Q7/11 · multi-select with Skip + Continue: Clear, true-to-life sound · Rechargeability / long battery life · Health tracking and digital assistance · Ergonomic design · Waterproof design. Copy quirk: stays "you" even on the they/their personas — kept as-is.
StepDiscreetDesign · multiscreenshot ↗
8
Common
Do you have private health insurance?
Q8/11 · first three-card step: Yes ✓ / No ✗ / I'm not sure ? — subtitle "You may be eligible for Private Health Insurance benefits." Sidebar info card: Mental Health.
StepPrivateHealthscreenshot ↗
9
Common
Was your hearing loss caused by noise exposure at your workplace?
Q9/11 · Yes / No / I'm not sure. Sidebar info card: Physical Health.
StepWorkplacescreenshot ↗
10
Common
When are you looking at improving your hearing?
Q10/11 · As soon as possible · Within a few weeks · Within a few months · I'm not planning on doing anything · I'm not sure. Sidebar info card: Relationships.
StepWhenLookingscreenshot ↗
11
Common
How old are you?
Q11/11 · 0-40 · 41-50 · 51-64 · 65+ years old ("How old are they?" on the they/their personas). Sidebar info card: Everyday Life. Last question before the gate.
StepHowOldApplicantscreenshot ↗
LC
Gate
Lead capture — every path ends here
Centered modal over the faded page: benefits panel ("What you receive as part of your free assessment" — Free hearing check · Same day results · Risk free trial) + First/Last name · Phone · Zipcode · Email (floating labels), location dropdown (Tacoma · Renton · Issaquah · Everett · Bothell) and an orange submit whose headline + label echo the path's intent. Inline validation on bad email. NOT submitted — mapping stops here by scope.
form-lead-capture · 5 WA clinicsscreenshot ↗
→
Not walked
Post-submit experience
Whatever follows a real submission (confirmation / booking hand-off) was deliberately not walked: mapping scope stops at the lead-capture screen and no live submissions were made.
out of scope · by requestnot mapped
Dynamic lead-capture copy

"We've got your personalized profile, we just need your details…" — suffix + button label follow the journey:

  • …to Book an annual exam
  • …to Get new hearing aids
  • …to Speak with a hearcare specialist
  • …to View hearing aid products
  • …to General inquiry
  • …for a FREE consultation (both long tracks)
  • + annual-exam purposes echo the same way
End of the GeneX experience

No checkout, no site hand-off — the lead-capture form gates every branch, including "View hearing aid products". The whole tree (5 personas × all branches to LC) is clickable in the prototype; the Screen + Brand controls live in its Design states panel.

100%
scroll zoom· drag pan· click card to open screenshot